Delivery

Here at Williams we are so glad to finally be able to offer our on-line store. We are able to send out our products freshly made straight from our bakery in Lancashire. We aim to dispatch your order the same day if the order is recived before 1pm, after 1pm and the order will be dispached the next working day. We use Royal Mail 2nd Class post and so we would hope for your parcel to arrive safely with you within 3 days of ordereing. Currently we do not export out of the UK. Our aim is to send a package to you that reaches its destination is perfect condition, however, we know that accidents do happen we if so we want to hear about it, if for any reason you are not happy with the way a parcel has reached you please let us know either by e mail, info@williamshandbaked.co.uk or give us a call on 01772 724888.

Returns/Cancellations

If you would like to change your mind after you have made your purchase thats no problem, just email us at info@williamshandbaked.co.uk and we will cancel your order and refund your purchase via the original payment method within 7 working days. As we aim to dispatch your order the same day we may have already dispatched your order before you have made the decision to cancel. In this case please return the unopeded package to Williams Hand baked, Unit 5, Anchorage Business Park, Chain Caul Way, Preston, PR2 2YL and we will refund your purchase via the original payment method within 7 working days.

If you are not satisfied with your purchase you may return it to us unopened within 14 days of purchase for a full refund, not including posatage and packaging, to Williams Hand Baked Ltd, Unit 5, Anchorage Business Park, Chain Caul Way, Preston, PR22YL, and we will refund your purchase with 7 working days after we recive the package back to us.

In the unlikely event that you are not satisfied with the quality ect of your purchase please send the product back to the above address and we will refund the purchase amount along with the postage charges within 7 days of reciving the item back with us via the original payment method.

Postage Charges

We charge a standard £3.95 for an order up to 2kg in weight and anything over is £5.95. We use Royal mail 2nd Class post.

Logo